Due to the nature of my products, we cannot accept returns except only under a few special circumstances. If you are, in any way, not satisfied with your purchase, please contact us and we will work together on making it right. We want all of our customers to be happy customers!
The products are freshly handmade-to-order and are ordinarily whipped and shipped within 3-5 business days, however, large orders, custom orders, and busy seasons may delay shipping. Please allow up to 5-10 business days during these times. Thank you!
Shipping During Summer/Winter:
During the hot summer months, the whipps and butters may soften or melt during transit. Please refrigerate for 1-2 hours before opening product(s). Most are packaged in double walled containers for protection and heat control.